Verify the port forwarding rules to make sure the correct port, protocol and server IP address are being used.Wait 15-30 seconds before powering back ON. Reboot the router by pressing the power button found on the rear panel of the appliance.Make sure the current software/firmware version is installed. Check the software/firmware version currently running on the router against our FTP server.If the services being hosted are common services such as port 80 (WWW), 21 (FTP) or 3389 (RDP), you can use a web browser and/or the Remote Desktop Connection application built into Windows to test. Please note that port scanning only works on TCP ports as this protocol requires a handshake to verify whether it is open or closed/stealth. To test if the ports are open you can visit a website with a port scanning tool to test the ports you have opened. ![]() View Rules – Click the button to view the list of service ports for the selected application.Application Forwarded – Select the service group from the dropdown.Application Category – Select the category of the application from the dropdown.Click the Applications tab to add a rule. You can create a port forwarding rule based on these built-in applications. ![]() The VMG also has predefined port forwarding rules for some of the most commonly used services.
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